I never got my order, what to do?

Sometimes, we may need to put your order on hold temporarily while we verify your personal details for security purposes. If you receive an email with a link to a secure verification process, kindly follow the provided instructions. Once your credentials are confirmed, we will promptly process your order.

Alternatively, if there is a delay, it may be because our distributor has not yet made the key available. If you have not received an email for verification, please allow a few additional minutes for your order to be processed.